Success Metrics
User acquisition rate: The number of new users gained.
User retention rate: The number of users who remain active over time.
User engagement: The frequency, duration, and intensity of user interaction with the app.
Feedback and rating: The overall user rating and feedback on the app.
Conversion rates: The number of users who utilize the resources, connect with mentors, and participate in community interactions.
1. Engagement & Retention Metrics
Weekly Active Users (WAU) / Monthly Active Users (MAU)
Shows recurring engagement, not just first-time interest
Post-Launch Phase
Retention Rate (Day 7, Day 30)
Indicates if users are finding long-term value
Post-Launch Phase
Average Session Duration
Longer sessions = users exploring and consuming value
Prototype & Post-Launch Phase
Mentorship Match Rate
% of users successfully matched with a mentor
Post-Launch Phase
Event Participation Rate
Engagement in AMAs, workshops, or community sessions
Post-Launch Phase
User Flow Validation
Active discussions (test UI + community feel) - Click-throughs on different tabs - User flow validation for onboarding/feature access
Prototype Phase
2. Community & Mentorship Impact
Active Discussions / Comments per Week
Measures peer support and knowledge sharing
Mentor Call Satisfaction Score
Post-call rating to ensure quality mentoring
Repeat Mentor Sessions
Shows value in continued mentor-mentee relationships
Peer Feedback Count
Tracks reviews on portfolios or project work
3. User Satisfaction & Advocacy
Net Promoter Score (NPS)
Would they recommend it to a friend?
User Testimonials or Reviews Collected
Social proof + qualitative insight
Referral Signups
Indicates organic growth via user advocacy
Churn Reason Feedback
Helps you improve based on why users leave
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